Contact Us
Have a question, feature request, or need help? We'd love to hear from you.
Typical response time
We aim to respond to all inquiries within 24-48 hours during business days. Pro plan users receive priority support with faster response times.
Frequently Asked Questions
Is SnapMonk free to use?
Yes! SnapMonk is free to use with all core features including device frames, templates, and export. We offer a Pro plan for advanced features like unlimited saved designs and priority support.
How do I report a bug?
Please email us at support@snapmonk.com with a description of the issue, your browser/OS, and any screenshots. We typically investigate within 24 hours.
Do you offer custom enterprise plans?
Yes, we offer tailored plans for teams and agencies with volume needs. Email us at hello@snapmonk.com to discuss your requirements.
Can I request a new feature?
Absolutely! We love hearing from users. Send your feature requests to hello@snapmonk.com and we'll consider them for our roadmap.
Just want to try the tool?
No account needed. Start creating screenshots for free right now.
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